"I cannot express my gratitude enough! I was able to contact the company direct and even catch him on his cell phone! How's that for service!? The delivery time was unexpected. It was there in less than a week. I was so surprised to see that the items (veggie party pack, balloons, and a scribbler) were above and beyond the expectations I had. The same day I made the order with Kidzonearth, I also made an order with VeggieGear. Like I mentioned, I received the products within less than a week. With the other company, I was concerned when they had not shown up two weeks after I had made the order. I emailed the company and only received an automatic generated response. There was no number for me to reach the company. Finally, three weeks after I ordered 4 mylar balloons they show up on my doorstep. It was such awful service! I happened to call kidzonearth soon after the incident with the other company and had the BEST conversation with him. It was so great to be able to voice my questions and concerns. Also, I was able to learn about Veggie Talesbeing on Saturday and Sunday morning cartoons! Due to the friendliness, delivery time, personal interaction.... I will continue to do business with Kidzonearth every time! The product was great, the customer service was beyond great - and the information that I learned was equally great as well. Thank you so much for your dedication. I truly truly appreciate it. My daughter is going to have the best 2nd birthday party - starring Bob and Larry of course - ever!! May God continue to bless and reward you!!"
April- Keller Texas
"Thank you for the clarification and the poster. Both are greatly appreciated! I must tell you that I develop and manage Customer Relationship Marketing programs for clients to acquire and retain profitable customers. Your email is exactly the kind of attention to detail and customer care that I try to get my clients to implement. I can tell you that you couldn't score higher right now if I received a customer satisfaction survey even though I didn't get exactly what I had requested. Thank you again for taking the time to respond to me. Please pass on my email to the president or CEO of your organization and keep doing what your doing so well!"
Mary - St.Louis